Our Commitment to Accessibility

LoanDaddy.ai is committed to ensuring that our website is accessible to everyone, including people with disabilities. We strive to provide an inclusive digital experience that enables all users to access our lending services and educational resources.

Accessibility Standards

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines help make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

Accessibility Measures

We have implemented the following accessibility measures:

Technical Accessibility

• Keyboard Navigation: Full keyboard accessibility for all interactive elements
• Screen Reader Support: Proper HTML structure and ARIA labels
• Alternative Text: Descriptive alt text for all images
• Color Contrast: Sufficient color contrast ratios throughout the site
• Text Scaling: Ability to zoom up to 200% without loss of functionality

Content Accessibility

• Clear Language: Plain language and clear explanations of complex terms
• Consistent Navigation: Predictable navigation structure across all pages
• Descriptive Links: Meaningful link text that describes the destination
• Form Labels: Clear labels and instructions for all form fields
• Error Messages: Clear, specific error messages with correction guidance

Media Accessibility

• Video Captions: Closed captions available for all video content
• Transcripts: Text transcripts provided for audio and video content
• Audio Controls: User control over auto-playing audio content

Ongoing Efforts

We continuously work to improve the accessibility of our website through:

• Regular accessibility audits and testing
• User feedback incorporation and response
• Staff training on accessibility best practices
• Technology updates and improvements
• Collaboration with accessibility experts

Third-Party Content

While we strive to ensure all content on our website meets accessibility standards, some third-party content may not be fully under our control. We work with our partners to improve accessibility across all integrated services.

Feedback and Support

We welcome feedback about the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please let us know:

Response Commitment

We are committed to responding to accessibility feedback within:

• 24 hours: Initial acknowledgment of your inquiry
• 5 business days: Detailed response with resolution timeline
• 30 days: Implementation of reasonable accommodations when possible

Alternative Access Methods

If you need information or services in an alternative format, we can provide:

• Large print loan documents and materials
• Verbal explanations of written content
• Alternative communication methods for customer service
• Assistance with online forms and applications

Accessibility Tools and Resources

You may find these tools helpful when using our website:

• Browser Zoom: Use Ctrl/Cmd + to increase text size
• High Contrast Mode: Enable in your operating system settings
• Screen Readers: Our site is compatible with NVDA, JAWS, and VoiceOver
• Keyboard Navigation: Use Tab to navigate, Enter to activate links

Legal Framework

Our accessibility efforts align with:

• Americans with Disabilities Act (ADA)
• Section 508 of the Rehabilitation Act
• Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
• State and local accessibility requirements

Regular Updates

This Accessibility Statement will be updated to reflect changes in our accessibility measures and compliance efforts. We are committed to continuous improvement in making our services accessible to all users.